Business Process Consultant (Adobe Workfront)
LeapPoint, an OPMG Company, is a digital advisory firm focused on helping organizations connect their people, processes, and technology to improve orchestration across the entire marketing lifecycle. As an Adobe Gold Solution Partner, LeapPoint’s expertise spans the entire Adobe Experience Cloud ecosystem. The company’s certified consultants have delivered more than 600,000 hours of Adobe-related implementations and integrations and actively support hundreds of enterprise-level clients.
LeapPoint is part of Omnicom’s precision marketing division, Omnicom Precision Marketing Group (OPMG). OPMG is a global network of agencies and consultancies, spanning CRM, customer experience design, and marketing technology and business consulting.
As a Business Process Consultant, you will support streamlining the process of generating high quality content, utilizing Adobe Creative Cloud generative AI technologies, such as Adobe Express and Adobe Firefly. This position requires excellent communication skills and the ability to efficiently and creatively develop solutions to solve our client’s biggest challenges.
Please note: this is a telecommute, work from home position.
As a Business Process Consultant, you will have the opportunity to:
- Lead, identify, document, and implement business process improvements, process re-engineering and process design to achieve business goals
- Create Process maps by persona and across systems for creative execution as it ties into client work and other processes
- AI (Firefly + Adobe Express + AEM):
- Develop Firefly use cases – identify who should be using this tool and how should they be using it
- Develop Adobe Express templates that incorporate the Firefly models
- Train identified users on Firefly models developed by Technical team
- Determine the appropriate review and storage processes for AI assets
- Incorporate AI and accelerated content creation into client’s ways of working
- Develop solutions to reduce process complexity, increase process efficiency, increase process effectiveness, and enable speed of operational processes
- Contribute to business process improvements, process re-engineering and process design to achieve business goals. Participate as a member of cross-functional consulting teams to discover, design, implement, test, and support the desired solution(s)
- Conduct and lead discovery sessions and workshops with customers to understand and elicit business requirements and needs
- Assist in creating reports and documentation for new and existing business processes. Collaborate on the preparation of diagrams, workflow maps, or other visuals to facilitate enhanced process and system understanding
- Identify technical problems and contribute recommendations for solutions to support business objectives and optimize processes
- Assist in developing plans to seamlessly integrate new processes with existing business processes
- Work with software implementation teammates to translate business process needs to technical design and ensure software configurations meet business requirement needs. Measure performance of solution(s) against process requirements
The following skills will set you up for success:
- 5+ years of business analysis and/or process experience
- A deep understanding of creative workflows with deep connections to the creative community
- Experience influencing and championing user-centric design across functions
- Expertise in problem framing from customers’ point of view and solving problems through storytelling and creative designs
- Experience with Adobe Creative Cloud generative AI technologies: Adobe Express; Adobe Firefly
- 2 years of Workfront or similar SaaS experience; AEM
- Excellent communication, interpersonal, analytical, problem solving, and relationship skills
- Experience working in Microsoft Office
- Ability to work on multiple tasks and able to prioritize personal workload
- Proven track record of delivering end-to-end solutions
- Possess a growth-mindset, as AI is new technology that is accelerating quickly!
Travel: This position may require approximately 10-20% travel
Benefits, perks, and our culture code! https://www.leappoint.com/about/careers/
HERE'S A LITTLE MORE ABOUT US…
LeapPoint, an OPMG Company, has been on the Forbes list of America's Best Management Consulting Firms for seven consecutive years as well as being an honored Vault Consulting Top 50 firm, named a top boutique consulting firm, top consulting firm for culture, and top consulting firm for diversity. This only happened because of the incredible people that decided to make LeapPoint their home. We work hard, we support each other, we look for opportunities to learn and grow, and we put our customers at the center of everything we do…some firms say it, we actually do it.
This maniacal focus on helping customers deliver outcomes that propel business forward led us to the creation of a framework that now has a long history of connecting people, processes, and systems. We call it Connected WorkTM and it’s how we deliver powerful experiences for customers and employees. We believe in it so much we created the first ever Connected Work Officer executive role.
As you can imagine, we move fast, we wear lots of hats, and we stand behind each other so that when someone falls a teammate is there to catch them. Make no mistake, this makes for a unique environment, which means we are looking for unique people.
We put our people first, we invest in giving them the tools they need to be successful here and beyond, and we want them to be healthy, happy, and fulfilled while doing work that matters.
If this excites you, let's have a quick chat to get to know one another and discuss your future.
EEO Statement
Leapoint, LLC, an OPMG Company, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.